Mezobyte - Notice history

All systems operational

Core Network - CT - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Core Network - JB - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Hosted PBX - 3CX - Operational

100% - uptime
01 March 2026 ยท 99.88%01 April ยท 99.94%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Network link - CA to CT - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Network link - CA to JB - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Network link - GP - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

FTTH - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Other - Operational

100% - uptime
01 March 2026 ยท 99.96%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Mezobyte Test Monitor - Operational

100% - uptime
01 March 2026 ยท 100.0%01 April ยท 100.0%31 May ยท 100.0%

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01 March 2026
01 April 2026
31 May 2026

Notice history

01 May 2026

Router upgrades
Scheduled forย 17 May 2026 at 7:00 AM โ€“ย 7:00 AM
  • Planned
    17 May 2026 at 7:00 AM
    Planned
    17 May 2026 at 7:00 AM

    We are planning scheduled maintenance to perform router upgrades during this time.

01 April 2026

Some hosted servers after the maintenance window
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Shortly after the maintenance window, some hosted servers lost connection. We are currently investigating this incident.

Router firmware upgrades
  • Completed
    19 April 2026 at 8:00 AM
    Completed
    19 April 2026 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    19 April 2026 at 7:00 AM
    In progress
    19 April 2026 at 7:00 AM
    Maintenance is now in progress
  • Planned
    19 April 2026 at 7:00 AM
    Planned
    19 April 2026 at 7:00 AM

    We will apply firmware to routers for security patches. Rolling updates will ensure least possible downtime during the one-hour window. Rescheduled from 12 April 2026.

01 March 2026

Server Maintenance 21 March 2026
  • Completed
    21 March 2026 at 10:00 AM
    Completed
    21 March 2026 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    21 March 2026 at 7:00 AM
    In progress
    21 March 2026 at 7:00 AM
    Maintenance is now in progress
  • Planned
    21 March 2026 at 7:00 AM
    Planned
    21 March 2026 at 7:00 AM

    We are planning for a scheduled maintenance during this time. We don't expect any services to be affected.

Backspace calls failing
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Backspace identified a problem with VoIP trunk authentication. They are working with the vendor to resolve the outage.

  • Investigating
    Investigating

    We have escalated this to the provider for investigation.

NLD Links JNB <-> CPT
  • Resolved
    Resolved

    Our NLD providers have resolved the incident, and we are back at N+1. Systems and connectivity remained up during this incident.

  • Investigating
    Investigating

    We received reports of faults on multiple NLD links between Johannesburg and Cape Town. We have successfully failed over to our backup link and all systems remain up. We may experience capacity constraints on JNB <-> CPT traffic. We are investigating which links are affected to determine if there will be any other impact on our network and systems.

01 March 2026 to 01 May 2026

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